Last Updated: 11/24/25
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Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using any services, booking tools, or websites operated by AAA Limousine ("us", "we", or "our"). These Terms apply to all visitors, users, and others who access or use our services, including reservations made through our third-party partner, Moovs. Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms. By accessing or using our services—including clicking the “Reserve Now” button within the Moovs platform—you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access or use our services.
 
Use of Third-Party Booking Platform (Moovs)
 
AAA Limousine uses Moovs, a third-party software provider, to manage bookings, reservations, customer communication, and related services. Your use of Moovs is also subject to Moovs’ own Terms of Service and Privacy Policy. We strongly encourage you to review those policies when placing a reservation. By clicking “Reserve Now” within the Moovs platform, you expressly consent to: Receiving text messages related to your booking, scheduling, updates, confirmations, and marketing efforts from AAA Limousine; Receiving email communications regarding promotions, offers, updates, marketing efforts, and reservation details from AAA Limousine. You may opt out of marketing communications at any time by following the instructions in any message or by visiting our Opt Out Form (see “Marketing Opt-Out Options” below). Transactional communications related to reservations may still be sent as needed.
 
Phone and Email Bookings
 
If you make a reservation with AAA Limousine by phone or by email, you acknowledge and agree that the act of booking through those communication channels constitutes your explicit consent to: Receive text messages regarding reservation details, updates, confirmations, and marketing communications from AAA Limousine; Receive email messages regarding promotional offers, updates, marketing communications, and reservation-related information. This consent mirrors the permissions granted when booking through the Moovs platform. You may opt out of marketing messages at any time; however, essential transactional messages related to your reservation may still be sent as necessary.
 
Marketing Opt-Out Options
 
AAA Limousine provides multiple ways for customers to control their marketing communication preferences. You may manually opt out of receiving email marketing, text message marketing, or both by visiting the Opt Out Form available on our website. Once submitted, your preferences will be updated within a reasonable processing period. Please note that opting out of marketing communications does not prevent AAA Limousine from sending essential, transactional notifications related to reservations, scheduling, trip updates, billing, or required service communication.
 
Intellectual Property
 
All content, features, and functionality provided directly by AAA Limousine—including logos, graphics, text, and design elements—are and will remain the exclusive property of AAA Limousine and its licensors. The content is protected by copyright, trademark, and other applicable laws. Our trademarks and trade dress may not be used without our prior written consent. Moovs’ platform, content, and trademarks remain the property of Moovs and its licensors.
 
Payments and Third-Party Payment Processors
 
Payments for reservations made through Moovs may be processed by third-party payment providers such as Stripe, Inc. (“Stripe”) or other processors used by Moovs. By making a reservation, you acknowledge and agree that your payment information may be processed by these third-party providers in accordance with their respective Terms of Service and Privacy Policies. AAA Limousine does not control and is not responsible for the actions or practices of these payment processors. We advise you to review the payment processor’s terms and privacy policies before completing a transaction.
 
Links to Third-Party Websites
 
Our services, including the Moovs portal, may contain links to third-party websites or services not owned or controlled by AAA Limousine. AAA Limousine has no control over—and assumes no responsibility for—the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that AAA Limousine shall not be liable for any damage or loss caused or alleged to be caused by your use of or reliance on any third-party content or services. We strongly recommend reviewing the terms and conditions and privacy policies of any third-party websites you visit.
 
Additional Charges
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To ensure the safety, cleanliness, and timely operation of our services, the following additional fees may apply:
1. Cleaning / Excess Damage Fee
AAA Limo reserves the right to charge the customer up to $250 for any excess damage, cleaning, or trash removal required at the end of the ride. This includes, but is not limited to:

• Excessive spills, stains, bodily fluids or messes

• Vandalism or damage to vehicle interior or exterior

• Removal of excessive garbage

• Replacement of missing or taken items belonging to Limo (e.g., phone chargers, cables, or accessories)

• The final fee amount is determined at AAA Limo’s sole discretion based on the condition of the vehicle after the trip.

2. Wait Time Charges

• We reserve the right to charge customers $25 per hour for driver wait time incurred beyond the following grace periods:

• Domestic travel and standard pick-ups:

• A 30-minute grace period applies. Any wait time beyond 30 minutes is subject to wait-time fees.

• International airport pick-ups or non-domestic travel:

• A 1-hour (60-minute) grace period applies. Any wait time beyond 1 hour is subject to wait-time fees.

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Cancellation Policy

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Van Transportation Services

 

All reservations made with AAA Limousine are subject to the following cancellation terms and conditions. By booking transportation services, the customer acknowledges and agrees to this Cancellation Policy, which is governed by the laws of the State of New Jersey.

 

Cancellation and Refund Terms

 

Cancellations Made 24 Hours or More Before Pickup

Customers may cancel their reservation no later than twenty-four (24) hours prior to the scheduled pickup time and receive a full refund of all amounts paid.

 

Cancellations Made Within 24 Hours of Pickup

Any cancellation made less than twenty-four (24) hours before the scheduled pickup time will result in the customer being charged the full fare of the reservation, and no refund will be issued.

 

No-Shows

Failure to arrive at the designated pickup location at the scheduled pickup time, without prior cancellation, will be treated as a cancellation within 24 hours and will result in charges equal to the full fare of the reservation.

 

Method of Cancellation

All cancellations must be made through the same method used to book the reservation or by contacting AAA Limousine directly using the approved contact information provided at the time of booking. The effective time of cancellation will be determined by AAA Limousine’s system records.

 

Refund Processing

Approved refunds will be issued to the original form of payment. While AAA Limousine will process refunds promptly, the timing of posted refunds is subject to the policies of the customer’s financial institution and is not controlled by AAA Limousine.

 

Compliance With New Jersey Law

This Cancellation Policy is intended to comply with all applicable consumer protection and transportation laws of the State of New Jersey. Nothing in this policy is intended to limit any rights that cannot be waived under New Jersey law.

 

Company Discretion

AAA Limousine reserves the right, at its sole discretion, to waive cancellation fees in extraordinary circumstances. Any such waiver shall apply only to the specific instance and shall not establish a precedent for future reservations.​
 

Termination
 
We may terminate or suspend access to our services—without prior notice or liability—at our sole discretion, for any reason, including but not limited to a breach of these Terms. All provisions that should reasonably survive termination will remain in effect.
 
Indemnification
 
You agree to defend, indemnify, and hold harmless AAA Limousine, its employees, contractors, agents, officers, directors, partners, affiliates, and licensors from any claims, damages, obligations, losses, liabilities, or expenses (including attorney’s fees) arising from: a) your use of the services, b) your violation of these Terms, or c) your violation of any applicable law or third-party rights.
 
Limitation of Liability
 
In no event shall AAA Limousine, nor its directors, employees, partners, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages—including, without limitation, loss of profits, data, goodwill, or other intangible losses—resulting from: (i) your access to or use of, or inability to access or use, the services; (ii) any conduct or content of any third party; (iii) any content obtained through the services; (iv) unauthorized access, use, or alteration of your transmissions or content. Disclaimer Your use of the services is at your sole risk. The services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. AAA Limousine does not warrant that: a) the services will function uninterrupted or secure; b) any errors or defects will be corrected; c) the service is free of viruses or harmful components; d) the results from using the services will meet your requirements.
 
Exclusions
 
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so parts of these limitations may not apply to you.
 
Governing Law
 
These Terms shall be governed and interpreted in accordance with the laws of the state in which AAA Limousine is legally registered and operates, without regard to conflict-of-law principles. These Terms constitute the entire agreement between you and AAA Limousine.
 
Changes to These Terms
 
We reserve the right to update or modify these Terms at any time, at our sole discretion. If a revision is material, we will provide notice at least 15 days prior to the effective date of the new terms. What constitutes a material change is determined solely by AAA Limousine. By continuing to access or use the services after any revisions take effect, you agree to be bound by the updated Terms. If you do not agree, you must discontinue use of our services.
 
Contact Us
If you have questions about these Terms, please contact us:
AAA Limousine
732-951-0111
529 Milltown Road North Brunswick, New Jersey 08902
reservations@aaalimoonline.com